Member Agency Portal
Though this page is designed as a self-serve page for Member Agencies, please don’t hesitate to contact ToolBank staff for assistance. If you need help navigating our tool ordering system or figuring out what tools you need to complete a project, or if you’d just prefer to pay fees or schedule an appointment over the phone, we’re here for you. Give us a call at (513) 246-0015 or email Ryan Maloney, Program and Operations Manager at Ryan.firstname.lastname@example.org.
Click here to Order Tools. Tool pickups and returns are by appointment only. Appointments are available Monday through Friday from 9:00 am to 3:30 pm. We ask that you try to place your order at least 48 hours in advance of your desired pickup time. Please note that your appointment is not scheduled until a staff person confirms. Click here for the ToolBank’s tips on how to order tools!
The ToolBank hosts an inventory of special event equipment for your upcoming fundraiser or community event ranging from tables and linens to popup tents and generators. We even have a hot dog roller! Check out our full list of special event items and prices by visiting our ToolBank Special Event Equipment list.
Starting in 2019, the ToolBank will be offering the delivery of orders for a fee of $45 each way ($90 round trip). Delivery will be limited to locations within the 275 loop during normal business hours and will be dependent upon ToolBank staff availability. To request this service, please contact ToolBank staff after placing your order online by calling 513-246-0015 to request this service.
NEW* Starting Jan. 1st 2019 – Fees will need to be paid at the time of pick up. Payments can be made with credit card or check (made payable to Cincinnati Community ToolBank). We do not accept cash. If you have a balance due on your account, you will not be able to borrow tools again until the balance is paid.
Also starting in January – Membership dues will be collected annually from agencies who wish to borrow blue tools from the Cincinnati Community ToolBank. These dues are based on the agencies annual budget. Members will be charged for their annual membership at the time of their first order each calendar year. This fee may be added to your first order or billed separately.
Membership Fee Price Annually $0 – $100,000 $10 $100,001 – $250,000 $25 $250,001 – $500,000 $50 $500,001 – $750,000 $75 $750,001 – and above $100 *All Government Agencies $100 *Public School System $10
Click here to schedule your return appointment or call 513-246-0015, if you didn’t arrange for your tool return during your pickup. Just like pickup appointments, your return appointment isn’t scheduled until a staff person confirms and we ask that you try to give us at least 48 hours notice.
Many of our tools have parts and attachments that must be returned. Click here to view our list of tools and associated parts, attachments, or other items that must be returned. If you borrowed any such items, a parts list with replacement fees per part was provided to you at check out.
Click here to access power tool and equipment manuals. Many power tools can be tricky to operate, especially the first time, and knowing how to operate your equipment will help your project go more smoothly while helping you avoid potential replacement fees for misuse or abuse.
Welcome to the ToolBank! New Member Agency Tips With the exception of tool handling fees, all of our fees are avoidable and we’ve learned through experience ways to avoid fees – and reduce stress in the process! Feel free to implement some of our suggestions. We hope they’re helpful!